A Coney Island casino? Brooklyn crowd gets rowdy for both sides in first public hearing Summary The first public hearing for The Coney’s bid to secure one of New York’s downstate casino licences was held at the Coney Island YMCA and turned into a raucous, four-hour affair. Nearly 100 speakers took the mic; moderators repeatedly […]
Tabcorp a ‘fitter’ business focused on unlocking omnichannel value, CEO says Summary Tabcorp returned to net profit in FY25 after a year of restructuring and strategic refocus under new CEO Gillon McLachlan. Revenue rose 11.8% to AU$2.61bn, driven by double-digit growth in wagering and media. McLachlan attributes the upturn to leadership changes, tighter cost and […]
Dutch gambling minister resigns over blocked Israel sanctions Summary Teun Struycken, the Netherlands’ state secretary responsible for legal protection (including gambling), has resigned after several government members quit in protest at blocked sanctions against Israel. The departures began with Foreign Minister Caspar Veldkamp, who said his proposals for further measures over Israel’s actions in Gaza […]
First Response Matters: The Impact of First Public Response to Social Media Complaints on Observers’ Brand Attitude Summary This paper tests how a brand’s first public reply to social media complaints shapes bystanders’ attitudes towards the brand. Using signalling theory and four experiments, the authors compare two first-response strategies: privately-oriented (ask to take the conversation […]
Understanding Gen Z Consumers: A Typology of (Un)sustainable Purchases Summary This study applies neutralisation theory to explain the paradox between Gen Z’s pro-environmental attitudes and their often unsustainable purchasing behaviour. Using 25 semi-structured interviews, the authors identify six neutralisation techniques Gen Z uses to rationalise unsustainable purchases: four established techniques (denial of responsibility, condemning the […]
When Less Pressure Leads to More Talk: Sales Tactics and Word‐of‐Mouth Summary This paper reports five experiments across multiple retail contexts (clothing, travel, fitness, electronics) showing that salespeople who encourage customers to deliberate — rather than pressuring them to buy — trigger more positive word‑of‑mouth (WOM). The authors develop a psychological account: encourage‑to‑deliberate tactics increase […]
Colour Saturation and Perceived Sensory Intensity: An Account of Psychological Proximity Summary This article reports five experiments showing that higher colour saturation—whether applied to products or packaging—increases consumers’ anticipated intensity of non-visual sensory attributes (smell, taste, touch, sound and texture). The authors (Ketron, Labrecque, Sohn, Yazdanparast) demonstrate the effect across multiple product categories (soap, towels, […]
Experiential Engagement: A Scale for Experiential Contexts Summary This paper develops and validates a short, unidimensional six-item scale of “experiential engagement” designed to be generalisable across experiential contexts such as sport, music and the arts. The authors conducted a PRISMA-guided systematic review of 25 context-specific engagement scales, extracted 466 items and iteratively reduced and adapted […]
GenAI Use Behavior and Post‐Failure Perceptions Among People With Functional Disabilities: A Multimethod Study Summary This multimethod paper investigates how people with functional disabilities (hearing, visual and mobility impairments) adopt and respond to generative AI (GenAI). The authors combine a two-part survey study (Study 1) and a controlled experiment (Study 2). Study 1 uses a […]
The Rise of the Deinfluencers: Perceived Similarity and Anticipated Emotions in Advocating Mindful Consumption on Social Media Summary This paper by Gina A. Tran et al. (Psychology & Marketing) examines how deinfluencers — social media creators who discourage overconsumption and promote simpler, sustainable choices — shape consumer intentions and behaviour. Grounded in social cognitive theory, […]
