Navigating the Complexity of Sustainability Communications: The Influence of Product Type, Media Type, and Brand Realism
Navigating the Complexity of Sustainability Communications: The Influence of Product Type, Media Type, and Brand Realism Summary This paper (Park & Minton, Psychology & Marketing) reports three experiments (total N = 1,153) testing when sustainability claims build consumer trust and persuasion. The study integrates product type (search, experience, credence), media channel (digital vs traditional), and […]