Most Valuable Move? Respect Your Team, Completely Summary Tom Sturges argues that the single most valuable leadership move is to show complete respect for your team — primarily by asking excellent questions and truly listening. He highlights how workplaces have changed, how men and women often approach problems differently, and why framing interactions as questions […]
Steam Makes Hit Game Free For a Very Limited Time Summary Steam has temporarily made Puzzle Chambers, a puzzle-adventure from Entertainment Forge, free to download and keep. The indie title — originally released in 2017 and sitting at a “Mostly Positive” rating on Steam — features a 2D art style, over 70 puzzles, six playable […]
There’s only one winner if Democrats shut down the government Summary The Financial Times column argues that a US federal government shutdown engineered or allowed by Democrats would produce a clear political winner: their opponents. A shutdown hands the opposition a potent narrative, shifts blame to the party in power and risks immediate harm to […]
What Is a Contact Center? Types, Software & KPIs for 2025 Summary The article defines the modern contact centre as an omnichannel hub that unifies voice, chat, messaging, email and video to deliver seamless, context-rich customer support. It contrasts traditional voice-only call centres with today’s contact centres, emphasising unified customer profiles, self-service powered by NLU […]
Cooler Flop Sets Up Incredible 17-Bounty Haul at Triton Final Table Summary Jun Obara ended a nine-year wait for a Japanese Triton champion by winning the $40,000 Mystery Bounty at Triton Jeju. The pro, also known as “misawa,” swept an extraordinary 17 mystery bounties across the event, taking home $699,000 in prize money plus roughly […]
How Ukraine and Gaza scrambled the ideological map Summary The two major conflicts of the 2020s — Russia’s invasion of Ukraine and the war in Gaza — have upended familiar political divisions. Where traditional left-right labels once helped predict positions on foreign policy, responses to these wars have produced unexpected alliances and fractures within parties, […]
The Gen Z revolution spreading in Asia Summary The Financial Times article (paywalled) examines how Generation Z is increasingly shaping politics, culture and markets across Asia. It argues that this cohort’s values, behaviour and digital fluency are changing voter dynamics, consumer trends and social movements from East Asia to Southeast Asia. The piece highlights generational […]
Former Bain insider: What it takes to ace a consulting interview Summary Spencer Anderson, a former Bain senior manager who now works in career coaching, shares practical advice on how to stand out in consulting interviews. His core messages: be authentic, build genuine advocates, practise deliberately (and uncomfortably), treat interviews as collaborations rather than exams, […]
Red Dead Redemption 2 New Official Content Available This Week Summary Rockstar has rolled out a fresh set of limited-time activities for Red Dead Online that run over the next few weeks, centred on the Collector Bonuses event. The headline Capture Series runs from 16 September to 22 September, offering 4x RDO$ and XP, plus […]
PlayStation Confirms It Will Never Abandon Single-Player Games Summary Sony has reiterated its commitment to “highly narrative-driven single-player games” in a recent corporate report filing. The announcement follows a period in which the company attempted to expand into live-service titles — many of which were later cancelled, with Concord becoming a notable commercial failure after […]
