Brooklyn Navy Yard CEO Runs A Thriving Manufacturing Hub By Keeping Its Spirit Alive Summary The Brooklyn Navy Yard, once a U.S. Navy shipbuilding facility, is now a major urban manufacturing ecosystem led by CEO Lindsay Greene. The Yard hosts more than 550 businesses, employs over 13,000 people and delivers roughly $2.5 billion a year […]
Desk Stretches: The Essential Guide For CEOs Summary This guide from Chief Executive and Mayo Clinic Executive Health explains simple, high‑impact stretches you can do at your desk to prevent stiffness, pain and repetitive‑strain issues common among executives who sit for long periods. The article groups easy moves into neck, forearm/wrist, upper body, seated and […]
Ready To Fire Your CMO? Read This First Summary The article argues that when CEOs consider dismissing their CMO, the underlying cause is often a broken enterprise system for marketing rather than poor talent. Marie Bahl outlines four structural problems undermining marketing leadership: tool sprawl, fragmented data, faulty attribution expectations and constrained budgeting. These combine […]
A Strategy For Getting The Right People Summary David Barrow, CEO of GSC Technologies, credits a simple hiring framework and focused strategic work for turning around the manufacturer since 2021. His SWAN method (Smart, Work Ethic, Ambitious, Nice) provided a lens for selecting leaders and building teams that could execute a clear set of priorities. […]
Employee Engagement: A Big Issue That Requires A Small Approach Summary Despite decades of programmes and metrics, employee engagement is at a low ebb. Robert Logemann argues that leaders too often overcomplicate the problem. The most effective fixes are small, everyday acts: handing teams ownership, improving onboarding, and making consistent, genuine connections that build trust […]
RingCentral Acquires CommunityWFM for AI Workforce Management Summary RingCentral has acquired CommunityWFM, integrating its AI-driven workforce management (WFM) capabilities into the RingCX contact centre platform. The combined offering, now marketed as RingCentral AI Workforce Management, is available as an add-on to RingCX customers, starting at $20 per agent per month. The integration brings cloud-based scheduling, […]
Mainframe Modernization Without the Mayhem: How One Global Bank Cut Costs by 90% with Ververica Summary A top-tier global bank used Ververica’s Unified Streaming Data Platform to offload selected, high-volume workloads from an IBM mainframe to a modern, cloud-native streaming architecture. The move took around three weeks and delivered dramatic results: a 90% reduction in […]
Human-Guided AI Is the Future of Customer Experience Summary This article argues that the next phase of CX isn’t replacing people with machines but combining AI’s scale and retrieval power with human empathy and oversight. Organisations are investing heavily in AI but many CX teams lack the skills and governance to use it responsibly. Human-guided […]
Optimizely Enhances Opal With AI Agent Orchestration Tools Summary Optimizely unveiled new agentic capabilities for its Opal platform at Opticon 2025. The update introduces a library of specialised AI agents for marketing tasks, tools to build custom agents using your own data and instructions, and a no-code drag-and-drop workflow orchestrator that sequences agents into multi-step […]
Contentstack Agent OS: AI-Powered CMS for Context-Driven Digital Experiences Summary Contentstack has launched Agent OS, an AI-driven headless CMS focused on context rather than static content. The platform promises real-time, one-to-one personalisation by combining customer history, preferences and live context to adapt brand interactions on the fly. Key components include Brand Context Access, a Polaris […]
