Companies now required to shorten expatriate passes prior to the pass holders’ permanent exit from Malaysia Summary From 18 November 2025, Malaysian employers must apply to shorten an expatriate’s pass via ESD Online before that expatriate permanently leaves the country. The requirement was announced by the Expatriate Services Division (ESD) under the Immigration Department following […]
Layoffs and lifelines: How employers can better support employees through business restructuring or closures Summary This article summarises guidance from legal and HR experts in Singapore on managing unavoidable layoffs or business closures in a humane, compliant and transparent way. Contributors include lawyers Zhao Yang Ng, Desmond Chng, David Smail and Priya Aswani, plus HR […]
Why burnout is a system failure and what HR leaders can do about it Summary Mia Serra and Claudie Plen argue that burnout is not an individual shortcoming but a symptom of broken organisational systems. Instead of relying on one-off wellbeing perks, organisations must redesign leadership, culture and everyday practices so that psychological safety, inclusion […]
Outsourcing industry report estimates 90% of back office activities can now be automated Summary Parseq’s report, “Reimagining Business Processes with AI”, argues that technology has inverted the traditional back-office model: machines can now perform up to 90% of routine back-office tasks. The industry is moving away from pure cost-cutting and labour arbitrage towards offering organisational […]
Contextual Intelligence becomes the new standard for exceptional Customer Experience in 2026 – HR News Summary Zendesk’s 2026 Customer Experience (CX) Trends report identifies Contextual Intelligence — the real-time combination of AI, data and human understanding — as the new benchmark for great service. The study, based on insights from thousands of consumers, CX leaders […]
Hong Kong Police Score Major Coup Against $142M Illegal Gambling Ring Summary Hong Kong investigators have dismantled a criminal syndicate tied to illegal gambling and money laundering, reportedly worth about $142 million and allegedly linked to the Sun Yee On triad. Fifteen suspects were arrested in operations across the New Territories and Kowloon after around […]
New Files Reveal Hidden Cash Pipeline Running Through Las Vegas Casinos Summary Recently disclosed investigative files tied to federal cases and regulatory actions expose an off-the-books cash system running through Las Vegas casinos, including Wynn Las Vegas. Records show a loose network of underground cash brokers, VIP hosts and foreign high-rollers who coordinated to convert […]
Bid to Restore Full Betting Deductions Nears Year-End Deadline Summary Politicians are scrambling in Washington as a tax change tucked into a large bill limits gambling-loss deductions to 90% from 2025, potentially preventing itemisers from offsetting wins with losses. Bipartisan efforts in the House, led by Dina Titus (Nevada) and Andy Barr (Kentucky), aim to […]
Sri Lanka to activate Gambling Regulatory Authority Act on December 1st Summary Article Date: 2025-11-18T23:23:35+00:00 Sri Lanka’s Gambling Regulatory Authority Act (No. 17 of 2025) will come into force on 1 December following a gazette notification from President Anura Kumara Dissanayake. The Act creates a single, independent Gambling Regulatory Authority to oversee casinos, online gaming, […]
FanDuel, DraftKings quit AGA amid growing split over prediction markets Summary Major US sportsbook operators FanDuel and DraftKings have left the American Gaming Association (AGA) amid an industry rift over prediction markets. The split follows rapid growth in platforms such as Kalshi and Polymarket and the AGA’s proposed resolution to bar members that offer sports-based […]
