Brazil centralised self-exclusion system to launch by the end of 2025
Summary
The Secretariat of Prizes and Bets (SPA) has published Normative Ordinance No 2,579 and Normative Instruction No 31, establishing a national, centralised self-exclusion platform for bettors. Developed by the Federal Data Processing Service, the system is expected to be available by the end of 2025 and will let users block registrations on specific operators or across all federally licensed betting platforms for fixed or indefinite periods.
Operators must also implement mandatory self-limit tools at registration (time and wagering limits) and verify users against the centralised database using CPF numbers via Sigap. Integration with the system is required within 30 days, with a 90-day window to adapt systems and implement self-limits.
Key Points
- SPA published Normative Ordinance No 2,579 and Normative Instruction No 31 to enforce centralised self-exclusion and responsible-gambling measures.
- The centralised self-exclusion platform will be available by end of 2025 and can block users from single operators or all federally licensed platforms.
- Operators must check the centralised database using CPF at registration, at first login each day and at least every 15 days for active users.
- New bets from users flagged as ‘Blocked – Centralised Self-Exclusion’ must be immediately blocked and accounts closed within three days of the query.
- Operators must refund remaining funds or open-bet value within two days and retain communication records for at least five years.
- Active communication, targeted advertising or direct notifications to excluded users about readmission is prohibited.
- Mandatory self-limit tools allow bettors to set daily, weekly or monthly limits for time or amount; users can pause accounts (access retained but betting disabled).
- Operators have 30 days to integrate with the centralised system and 90 days to update systems, forms and implement self-limit tools.
Why should I read this?
Short and sweet: if you operate in Brazil or work with Brazilian-facing gaming services, this changes the rulebook. Integration deadlines are tight, refunds and record-keeping rules are explicit, and advertising to excluded players is off-limits. Read the detail so you don’t get caught out.
Context and relevance
This is a major regulatory step that puts Brazil among jurisdictions with centralised player-protection tools. The SPA lists a national self-exclusion platform as its top priority for 2025-26 — now operators must move fast to comply. The rules tighten operator responsibilities around identity checks (CPF via Sigap), customer communications and operational workflows (account blocking, refunds, retention of records).
For responsible-gambling teams, compliance officers and platform engineers, the introduction of mandatory self-limits and the requirement to query the central database regularly will affect onboarding, session management and marketing practices. The prohibition on targeted outreach to excluded users also has clear marketing and CRM implications.
