Australia’s national gambling self-exclusion scheme linked to improved wellbeing – Study
Summary
New research commissioned by the Australian Communications and Media Authority (ACMA) and undertaken by ORIMA Research finds that the national self-exclusion register (BetStop) is associated with marked improvements in registrants’ wellbeing. The survey reports that 77% of BetStop users experienced a better overall quality of life and 79% noted improved mental health. Nearly seven in ten respondents said personal relationships strengthened after self-excluding.
Launched in August 2023, the National Self-Exclusion Register allows individuals to block access to services from around 190 licensed wagering providers across Australia. The programme has topped 50,000 registrations with over 32,000 active exclusions. According to the study, 96% of respondents either completely stopped betting on sports or racing (81%) or significantly reduced their gambling (15%). ACMA member Carolyn Lidgerwood described the findings as “moving and compelling,” and encouraged those wagering by phone or online to consider self-exclusion, noting registration takes around five minutes. The research will feed into the statutory review of the register and includes individual case studies showing personal impact.
Key Points
- ORIMA Research for ACMA found 77% of BetStop registrants reported improved overall quality of life.
- Seventy-nine percent of respondents reported better mental health after self-excluding.
- About 69% said their personal relationships improved following registration.
- The National Self-Exclusion Register (BetStop), launched August 2023, covers ~190 licensed wagering providers.
- More than 50,000 people have registered, with >32,000 active exclusions at the time of the study.
- Nine-six percent of respondents either stopped betting on sports/racing (81%) or significantly reduced gambling (15%).
- Findings will inform the statutory review of the register and include personal case studies.
Why should I read this?
Short version: BetStop looks like it actually helps. If you work in regulation, operator compliance, responsible gaming or you know someone struggling with online wagering, this piece is worth two minutes. The survey shows clear, measurable benefits — better mental health, fewer bets, and stronger relationships — and the register is quick to join. It’s practical evidence that a national self-exclusion programme can make a real difference.
Author style / Takeaway
Punchy: This matters. For policymakers and industry stakeholders the study supplies concrete data that the national register is reducing harm. For operators, it underlines the importance of effective compliance with exclusions. For anyone concerned about gambling harm, the message is straightforward — the register is working and it’s easy to use.