ComeOn Group once again subject of Dutch regulator action
Summary
Tulipa Ent Limited, operating the ComeOn brand in the Netherlands, has been fined €750,000 by the Dutch gambling regulator Kansspelautoriteit (KSA) for failing to meet its duty of care between December 2023 and September 2024. The KSA reviewed 10 player files involving young adults with significant losses and found that signs of potentially excessive gambling were not detected or acted on promptly across every file examined.
This follows a string of recent regulatory actions involving ComeOn entities: Tulipa received a Wwft notice in November 2025 for money-laundering prevention breaches, and a related ComeOn group company (Godwits Limited) was criticised for poor customer service after the re-entry of the 888 brand in July 2025. The KSA has signalled broader enforcement on duty of care issues, having also fined LeoVegas €500,000 for similar failings (the operator is appealing).
Key Points
- Tulipa Ent Limited fined €750,000 for duty of care breaches in the Netherlands (Dec 2023 – Sept 2024).
- KSA reviewed 10 player files of young adults; failures to detect and intervene on excessive gambling were found in all files.
- Regulator highlighted players losing thousands quickly and being able to set excessive deposit limits.
- This is the third recent Dutch regulatory action involving ComeOn entities, following a Wwft notice and criticism of poor customer service at a sister company.
- KSA chair Michel Groothuizen warned providers must not neglect duty of care, especially for vulnerable groups like young adults.
- LeoVegas was also fined €500,000 for duty of care failings and is appealing the ruling, showing this is an industry-wide enforcement trend.
Why should I read this?
Short version: the Dutch regulator is not messing about. If you run or work with operators in the Netherlands (or watch regulatory risk), this is a clear signal that KSA is tightening up on player protection and will punish sloppy safeguards. Saves you from waking up to a hefty fine later — and gives you a heads-up on what to fix now.
Author style
Punchy: This isn’t a one-off slap on the wrist. Multiple actions in quick succession mean the regulator is escalating enforcement. Operators should treat this as urgent guidance: audit duty-of-care processes, tighten limits and monitoring, and review customer support accessibility — especially for younger players. Read the detail and act.
Context and relevance
Why it matters: the KSA’s recent rulings indicate a broader European trend towards stricter enforcement of responsible gambling obligations. For operators, affiliates and compliance teams, the takeaway is that retrospective file reviews can trigger large fines and reputational damage. This story is particularly relevant to companies operating in regulated markets, compliance officers, and investors tracking regulatory risk in the iGaming sector.
Source
Source: https://igamingexpert.com/regions/europe/comeon-group-dutch-regulator-fine/
