Macau’s concessionaires could soon turn to virtual performers to keep pace with rising competition in global entertainment scene Summary At the IAG EXPO in Manila David Baxley (Sands China / Marina Bay Sands) argued Macau’s casinos and arenas are likely to increasingly rely on virtual performers and AI-driven pop acts to fill multiple weekly shows […]
IAG EXPO: Interview with Light & Wonder’s Jamie Dorbian Summary Light & Wonder’s Managing Director, International, Jamie Dorbian, outlines what the company brought to IAG EXPO and explains why Asia remains a core focus for its international strategy. The short interview highlights product displays (including slot cabinets and content), regional operator engagement and the firm’s […]
Vietnam’s Corona Resort & Casino falls to US$21 million loss in 1H25, wider than previously Summary Corona Resort & Casino in Phu Quoc reported a VND564 billion (US$21.4 million) loss for the six months to 30 June 2025, wider than the VND332 billion (US$12.6 million) loss recorded in 1H24. Cumulative losses since opening in 2019 […]
A Coney Island casino? Brooklyn crowd gets rowdy for both sides in first public hearing Summary The first of two mandated public hearings on The Coney’s bid for a New York casino licence was held at the Coney Island YMCA and turned into a raucous, four-hour session with almost 100 speakers. The hearing, run by […]
Tabcorp a ‘fitter’ business focused on unlocking omnichannel value, CEO says Summary Tabcorp returned to net profit in FY25 after a turnaround driven by an evolved strategy and tighter cost and capital discipline under new CEO Gillon McLachlan. Revenue rose 11.8% to AU$2.61bn, supported by double-digit growth in wagering and media. EBITDA before significant items […]
Dutch gambling minister resigns over blocked Israel sanctions Summary Teun Struycken, the Netherlands’ state secretary responsible for legal protection (including gambling), has resigned after a wave of government exits triggered by the blocking of proposed sanctions against Israel. The chain of resignations began when Foreign Minister Caspar Veldkamp quit, saying his proposals for further measures […]
Paddy Power named NFL’s official UK and Ireland sportsbook partner for the 2025-26 season Summary Flutter Entertainment’s Paddy Power has been named the National Football League’s official sportsbook partner for the UK and Ireland for the 2025-26 season. The one-year deal covers sportsbook rights and sees Paddy Power become the NFL’s official free-to-play game partner […]
First Response Matters: The Impact of First Public Response to Social Media Complaints on Observers’ Brand Attitude Summary This study examines how a brand’s first public reply to social media complaints shapes observers’ brand attitude. Using signalling theory across four experiments, the authors compare two primary first-response strategies: privately-oriented (asking to move the conversation to […]
Algorithm Delegation: How Embedded AI Facilitates Agency Transference in Medical Services Summary This paper integrates psychological-distance (construal-level) and human–AI agency theories to investigate how embedded AI — algorithms physically integrated into tangible medical devices — affects patients’ willingness to delegate medical decisions. Across four studies (a large text-mining analysis of 224,433 reviews and three controlled […]
Understanding Gen Z Consumers: A Typology of (Un)sustainable Purchases Summary This study applies neutralization theory to explain why Generation Z often holds pro-environmental attitudes but does not always make sustainable purchases. Based on 25 in-depth interviews (ages 18–26), the authors identify four established neutralization techniques used by Gen Z—denial of responsibility, condemning the condemners, appeal […]
