ISC2 Aims to Bridge DFIR Skills Gap With New Certificate Summary ISC2 has launched the Threat Handling Foundations Certificate — a four-course programme intended to tighten digital forensics and incident response (DFIR) capability across organisations. The offering delivers hands-on training on building an effective DFIR programme, fundamentals of digital forensics, incident management and network threat […]
Chinese Hackers Game Google to Boost Gambling Sites Summary Acybercrime operation ESET calls “GhostRedirector” has been compromising Windows web servers to install malware and a malicious native IIS module named Gamshen that injects backlinks when search-engine crawlers (like Googlebot) visit compromised sites. The campaign — active since at least August 2024 — has hit dozens […]
Why Marketers Are the First to Bet Big on Agentic AI Summary Agentic AI has moved from theory into practical use, rapidly reshaping marketing and customer experience by embedding large language models into autonomous workflows that can act, decide and adapt with minimal human oversight. Marketing and sales are the leading adopters — far ahead […]
Why Great CMOs Act Like Orchestrators, Not Megaphones Summary The article argues that modern marketing is no longer a peripheral function but the central glue that aligns product, sales and strategy. Great CMOs act as orchestrators — they embed marketing early in product conversations, influence without formal authority, coordinate cross-functional work, and design systems that […]
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards Summary The CMSWire research finds CX leaders in the US are heavily leaning on AI to drive personalisation, with marketing campaigns and mobile apps seen as the biggest beneficiaries. Adoption jumped sharply year‑on‑year (extensive use rose from 11% to 32%), and social media […]
Is It Digital Transformation 3.0 or AI Transformation 1.0? Summary Frans Riemersma argues that we’re not merely entering a later phase of digital transformation — AI represents a distinct era. Where Digital Transformation 1.0 focused on internal efficiency and 2.0 on customer-facing systems, this new phase treats language and intent as primary data and positions […]
Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars Summary The article argues that customer trust is a fragile but essential asset for brands: a single broken promise can undo years of goodwill. Using a personal anecdote about a promised holiday cottage that was later unavailable, the author illustrates how unmet […]
Weekly Roundup: September 5-11, 2025 Summary This weekly roundup collects 12 posts published on the Forum during 5–11 September 2025. Topics span corporate investigations leadership, sustainability best practice, the US–EU trade framework and ESG/CSR compliance, crisis preparedness for boards, retirement and 401(k) inequality, remote board meetings, board oversight, proxy contest mechanics, say-on-pay, activist investors, executive […]
2025 Proxy Season Review: Volatility, Evolving Tactics and New Expectations for Shareholder Engagement Published: 2025-09-12T11:32:04+00:00 Summary The 2025 proxy season was unusually volatile. Activity started strong, slowed after the April 2 tariff announcement and was disrupted mid-season by new SEC guidance on 13D/13G that prompted many institutional investors to rethink engagement strategies. While the number […]
Narrative Contradictions: The Invisible Governance Risk Summary Narrative contradictions are statements that can be true in isolation but conflict when taken together. Craig E. Carroll argues these contradictions have become a distinct governance risk: regulators, investors and stakeholders increasingly treat incoherence across disclosures as a failure of oversight. The causes are structural — temporal misalignment, […]
