Lessons from the depths: What OceanGate teaches us about toxic leadership

Lessons from the depths: What OceanGate teaches us about toxic leadership Summary The US Coast Guard Marine Board of Investigation (MBI) report links toxic leadership at OceanGate to the 2023 Titan submersible implosion, identifying patterns such as prioritising profit over safety, silencing dissent and allowing fatal risks to go unchallenged. Fran Pestana explains how toxic […]

Read More →

The science behind what makes or breaks a team

The science behind what makes or breaks a team Summary This piece from Perry Timms (PTHR) explores ‘choice dynamics’ — the everyday, often invisible decisions that shape team outcomes. Drawing on behavioural science, social psychology and classic team research, the article identifies seven micro-choices teams repeatedly make (voice vs silence, step forward vs step back, […]

Read More →

Return to office: How not to upset almost everyone

Return to office: How not to upset almost everyone Summary Quentin Millington (Marble Brook) argues there is no one-size-fits-all answer to return-to-office (RTO) mandates. Rather than imposing blanket rules, HR should focus on clarity in vision, leadership, culture and teamwork. Millington offers eight practical questions HR leaders can use to involve people, surface the real […]

Read More →

Five barriers to good listening habits

Five barriers to good listening habits Summary This piece from HRZone (Dani Bacon, Distinction Business Consulting) argues that poor listening — not poor speaking — is often the root of workplace communication problems. Genuine listening is framed as a leadership practice that builds trust, psychological safety and better decision-making. The article outlines five common barriers […]

Read More →

Have you forgotten that you have two jobs?

Have you forgotten that you have two jobs? Summary Quentin Millington argues that every employee — and HR in particular — has two jobs: the visible, task-oriented functional job and a quieter, relational job focused on building connections. While functional duties (payroll, recruitment, policy, performance management) are measurable and prioritised, relational work (casual conversations, empathy, […]

Read More →

When the tube stops, business doesn’t have to — insights for retail and hospitality

When the tube stops, business doesn’t have to — insights for retail and hospitality Summary The original article could not be fetched due to a 403/verification page, so the following is a concise, reconstructed summary based on the title and typical guidance for retail and hospitality when public transport is disrupted. The piece outlines practical […]

Read More →

CEOs Cut 2026 Outlook In September Poll As Economic Uncertainty Persists

CEOs Cut 2026 Outlook In September Poll As Economic Uncertainty Persists Summary Chief Executive’s September CEO Confidence Index shows falling optimism among U.S. CEOs as tariffs, trade uncertainty and Fed policy cloud planning. Current business conditions score 5.1/10 (near the year’s lows), while the 12-month outlook has slipped to 5.5/10 after stronger readings earlier in […]

Read More →