Tom Sheridan – The Gaming Boardroom

Pro

Rethinking Operational Design to Drive Speed and Execution

21 May 2025 Tom Sheridan Leave a comment

The Update: Across the gambling sector, pressure is mounting on operational leaders to accelerate product launches, regulatory responses, and customer support without compromising compliance or cost-efficiency. As digital transformation and market fragmentation increase complexity, traditional operations teams, often siloed, linear, and hierarchical, struggle to keep pace. In response, operators and suppliers alike are experimenting with […]

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Pro

Vendor Onboarding: Questions to Ask Before You Sign

21 May 2025 Tom Sheridan Leave a comment

What It Is: Vendor onboarding refers to the process of evaluating, selecting, and integrating third-party providers into a business’s operational or strategic ecosystem. This typically involves due diligence, compliance checks, contract negotiation, and ongoing risk assessment. While procurement and legal teams often drive this process, executive stakeholders must ensure that onboarding aligns with strategic, operational, […]

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Elite

New Market Entry Risks in Nigeria and Kenya: Gambling’s Mirage in Sub-Saharan Africa

20 May 2025 Tom Sheridan Leave a comment

If sub-Saharan Africa is the gambling industry’s next gold rush, then Nigeria and Kenya are its El Dorado. Or so the story goes. Multinational operators, dazzled by demographic potential and smartphone proliferation, are rushing into these jurisdictions with the same blind optimism that fuelled earlier expansions into Latin America and Southeast Asia. But in Nigeria […]

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Pro

Understanding Crash Games and Regulatory Scrutiny

20 May 2025 Tom Sheridan Leave a comment

What It Is Crash games are a form of online gambling where players place bets on a multiplier that increases over time. The objective is to cash out before the multiplier “crashes,” which can happen at any moment. If a player cashes out in time, they win their stake multiplied by the current multiplier; if […]

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Supplier Oversight is Becoming a Board-Level Risk

28 April 2025 Tom Sheridan Leave a comment

In the last year, it has become increasingly clear that supplier oversight is no longer a back-office compliance function. It is a boardroom issue. Regulatory bodies in the UK, North America and beyond have signalled with substantial fines that operators can no longer claim ignorance when third-party failures come to light. The onus is now […]

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Pro

Just Because You Passed an Audit Doesn’t Mean You Are Cyber-Secure

18 April 2025 Tom Sheridan Leave a comment

Imagine sitting in a boardroom, surrounded by your team, ready to toast a successful audit completion. The report reads: “No significant findings,” and “Compliant with all standards.” It’s tempting to assume that this marks a win for your organisation and a high point in your career as a CIO. But are you truly secure, or are you just playing the compliance game?

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