AI & Machine Learning – Focus on tech-driven security and innovation
ServiceNow is taking a bold step into the CRM market, aiming to reshape customer relationship management by leveraging AI and workflow capabilities. At its recent Knowledge 2025 conference, the company unveiled new features that compete head-to-head with Salesforce, positioning ServiceNow as a serious player in the CRM space. Source: CIO.com Key Points ServiceNow is expanding […]
Summary Recent cyber attacks targeting prominent UK retailers, including M&S, Harrods, and Co-op, have raised significant alarms regarding the cybersecurity readiness of British businesses. A report from Cisco indicates a shocking 96% of UK firms are unprepared against evolving cyber threats. Compounding the issue is a critical shortage of cybersecurity professionals, with 83% of organisations […]
Summary Singapore’s Cyber Trust mark is stepping up its game! Now embracing cloud services, AI, and operational technology, this certification framework aims to bolster cybersecurity across various sectors. With increasing complexity in cyber threats, the Cyber Security Agency of Singapore (CSA) has ensured this mark not only serves local businesses but is also gaining traction […]
Many middle-market firms are holding off on tech upgrades, and it’s not just a casual choice. A recent report highlights that a staggering 81% of firms operating in uncertain environments are putting crucial tech initiatives on ice due to concerns about cybersecurity risks. This trend threatens their competitive edge as they focus on short-term issues […]
GISEC Global 2025 has kicked off in Dubai, focusing on building secure infrastructures and shaping the future of cybersecurity. This major event, themed ‘Securing an AI-Powered Future’, has attracted over 750 prominent cybersecurity companies, 450 global CISOs and 25,000 visitors from more than 160 countries. The global cybersecurity market is expected to reach $298.5 billion […]
Summary A recent report from PYMNTS reveals that a staggering 81% of middle-market firms in high-uncertainty environments have postponed tech initiatives due to cybersecurity concerns. The study surveyed CFOs at firms with annual revenues between $100 million and $1 billion, highlighting that increased cyber risks create a significant barrier to technological advancement, leading to crucial […]
A new report from Cisco highlights serious concerns regarding the cybersecurity readiness of UK firms, revealing a significant lack of preparedness against modern cyber threats. Source: The Independent Key Points Only 4% of UK organisations reached a “mature” level of cybersecurity readiness, up from 2% last year. The report reveals alarming deficiencies in cybersecurity preparedness […]
In the fast-evolving world of AI, we’re shifting gears from “co-pilot” to “autopilot”. Generative AI is taking centre stage, with an emphasis on “agentic AI”, which refers to intelligent agents capable of executing tasks independently, based on user-determined objectives. Let’s unpack what that means and why it matters. Bringing in the Agents AI agents are […]
The article elaborates on the significance of hands-on training in mastering generative AI, featuring insights from Joe Whittinghill, Microsoft’s former Chief Talent and Learning Officer. He stresses that engaging directly with AI tools not only demystifies their functions but also reduces anxiety that often accompanies new technologies. This learning-by-doing approach cultivates a culture of experimentation […]
UKG is teaming up with ServiceNow to amp up employee productivity and efficiency through the power of agentic AI. This collaboration aims to modernise digital employee experiences by simplifying operational and administrative tasks with a people-focused approach. Source: ServiceNow Press Release Key Points Integration of UKG’s AI solutions with ServiceNow’s AI Agent Fabric to improve […]
