Who manages AI agents: IT or HR? With AI increasingly influencing both operational efficiency and workplace culture, companies must determine which department is best suited to oversee its performance, ethical considerations, and continuous optimization.
As businesses increasingly embrace AI-powered agents, a crucial question arises: Who should take charge of these intelligent systems – the IT department or Human Resources (HR)? This article explores the roles of both departments in managing AI’s integration into daily operations. Key Points The integration of AI now spans customer service, recruitment, data analysis, and […]