Vietnam absorbs Chinese tourists shifting away from Thailand: Report | AGB

Vietnam absorbs Chinese tourists shifting away from Thailand: Report | AGB Summary Vietnam has become the primary beneficiary of a marked shift in Chinese travel patterns, drawing visitors who had originally planned trips to Thailand, Bloomberg reports. Between January and August 2025 Vietnam recorded nearly 14 million foreign arrivals, with Chinese visitors—the largest source market—rising […]

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Proxy Season Global Briefing: Trends on Boards of Directors

Proxy Season Global Briefing: Trends on Boards of Directors Summary Glass Lewis’s 2025 global proxy-season briefing reviews shareholder voting outcomes and board composition trends across regions, focusing on director election opposition, gender diversity on boards, and broader racial/ethnic diversity disclosure. The memorandum compares 2025 results with prior years and highlights regional variation: relatively stable director […]

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Remarks by Commissioner Uyeda at the SIFMA’s Private Markets Valuation Roundtable

Remarks by Commissioner Uyeda at the SIFMA’s Private Markets Valuation Roundtable Summary Commissioner Mark T. Uyeda addressed the role of private capital markets in supporting economic growth and innovation, emphasising that private and public markets are complementary rather than zero-sum. He highlighted the scale of private funds ($30.9 trillion RAUM as of Q4 2024) and […]

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What’s Next for TikTok? Your Next Best Social Media Marketing Strategy Moves

What’s Next for TikTok? Your Next Best Social Media Marketing Strategy Moves Summary The US and China have outlined a tentative framework to move TikTok to US-controlled ownership, potentially averting a federal ban. Enforcement of the divestiture deadline has been paused through 17 September 2025, buying time while details on ownership, algorithm governance and data […]

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The Value Multiplier: Why Retention Beats Acquisition in a Capital-Starved Market

The Value Multiplier: Why Retention Beats Acquisition in a Capital-Starved Market Summary In an era of expensive, scarce capital, acquisition-first growth is no longer sustainable. The article introduces the “Value Multiplier” — a retention-centred approach that forces CX leaders to quantify the value they deliver, personalise insights across the customer journey and turn satisfied customers […]

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AI Customer Support Explained: Benefits, Use Cases and Pitfalls to Avoid

AI Customer Support Explained: Benefits, Use Cases and Pitfalls to Avoid Summary AI customer support is reshaping service in 2025 by augmenting human agents rather than replacing them. Systems powered by ML, NLP and generative AI automate repetitive tasks, deliver 24/7 coverage, personalise responses and surface insights that drive efficiency and revenue. However, success depends […]

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Why You Should Care About Quantum Computing (Even if You Don’t Understand It)

Why You Should Care About Quantum Computing (Even if You Don’t Understand It) Summary Quantum computing is shifting from laboratory theory to real-world tests and pilot applications. Institutions such as JPMorgan Chase have demonstrated practical quantum use — for example, generating certified random numbers to bolster cryptographic security. The technology’s core advantages (qubits, superposition, entanglement) […]

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Ranked: The world’s least-visited countries, 2025

Ranked: The world’s least-visited countries, 2025 Summary CEOWORLD’s ranking highlights the 60 least-visited countries in 2024–25, led by Tuvalu (4,350 visitors) and featuring many small island states and under-marketed nations. The report frames low tourist numbers not as trivia but as signals about infrastructure gaps, climate vulnerability, geopolitical significance and niche investment opportunities. Key Points […]

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The Value Multiplier: Why Retention Beats Acquisition in a Capital-Starved Market

The Value Multiplier: Why Retention Beats Acquisition in a Capital-Starved Market Summary Expensive, scarce capital has changed the growth playbook. Ryan Mayes argues CX leaders should prioritise a quantified retention strategy — the “Value Multiplier” — that maximises the value of existing customers by delivering measurable outcomes, personal insight and advocacy, rather than chasing costly […]

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