Market Trends & Consumer Behaviour
Congratulations to the 2025 Learning in Practice Award finalists! Summary Chief Learning Officer (CLO) has announced the finalists for the 2025 Learning in Practice Awards. Winners (gold, silver or bronze) will be revealed during a virtual ceremony on 16 October, when the CLO of the Year for 2025 will also be announced. Established in 2003, […]
What if Real Leadership Isn’t About Doing More, But About Going Deeper? Summary Dr Avra Lyraki argues that effective leadership is less about doing ever more and more about leading from depth. Drawing on decades of coaching C-suite executives across startups and multinationals, she distils leadership into four guiding practices: Reflect, Communicate, Connect, Excel. These […]
CEO Confidential: 10 items for the CEO agenda Summary This CEOWORLD briefing pulls together ten high‑impact items every CEO should have on their Q3 2025 agenda. It covers macroeconomic surprises (US strength vs. Germany’s contraction), disruptive trade moves (a 39% US duty on Swiss goods), fast‑moving AI developments and regulation (EU AI Act live; GPT‑5 […]
How Leaders Can Leverage “The Curiosity Curve” to Spark Innovation, Engagement, and Trust Summary Dr Debra Clary argues that curiosity is not a nicety but a learnable leadership capability that drives innovation, engagement and trust. From her early experience as a Frito-Lay delivery driver to leading teams in Fortune 50 firms, she observed that people […]
The breakout of ‘free market’ hysteria Summary Dr Joe Zammit-Lucia argues that the idea of a pure ‘free market’ is a fantasy: markets are political constructs governed by law and shaped by policy. He responds to recent outrage over US government interventions — equity stakes in Intel and investments in critical minerals — by pointing […]
The Guide to Emotional Intelligence in Business: Why ThinkBlink Methodology Is Changing C-Suite Strategy Summary The article argues that emotional intelligence (EQ) is becoming a strategic imperative for C-suite leaders. Jean-Pierre Lacroix’s ThinkBlink Manifesto sets out seven core tenets — from the neurological primacy of emotion to building community-driven brands — that reframe how organisations […]
The Best 8 AI Answering Services for Plumbers in 2025 Summary This article reviews eight AI answering and hybrid receptionist services tailored to plumbing businesses in 2025. It explains why missed calls cost revenue, describes selection criteria specific to trades (urgency triage, booking vs message-taking, integrations, multilingual support) and gives concise profiles of Rosie AI, […]
Why we need more fun at work (& how to do it) Summary Fun is a neglected but powerful part of wellbeing. Tim Jack Adams argues that play releases dopamine and serotonin, lifting mood and protecting mental health. GreenX7 data shows a fall in play alongside rising loneliness, chronic disease and depression. Adams reframes play […]
What Is a Contact Center? Types, Software & KPIs for 2025 Summary The modern contact centre is an omnichannel hub that unifies voice, chat, messaging, email and video so customer support feels seamless and context-rich. This 2025 update explains how contact centres differ from legacy call centres, the expanded functions they now serve (from authentication […]
Peter Mandelson: From New Labour Architect to Diplomatic Downfall Summary Peter Mandelson rose from a politically prominent family to become one of New Labour’s most influential strategists, earning the nickname “the Prince of Darkness” for his behind-the-scenes influence. He modernised the Labour Party in the 1990s, serving in senior roles including Trade and Industry Secretary, […]
