Mainframe Modernization Without the Mayhem: How One Global Bank Cut Costs by 90% with Ververica

Mainframe Modernization Without the Mayhem: How One Global Bank Cut Costs by 90% with Ververica Summary A top-tier global bank used Ververica’s Unified Streaming Data Platform to offload selected, high-volume workloads from an IBM mainframe to a modern, cloud-native streaming architecture. The move took around three weeks and delivered dramatic results: a 90% reduction in […]

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Contentstack Agent OS: AI-Powered CMS for Context-Driven Digital Experiences

Contentstack Agent OS: AI-Powered CMS for Context-Driven Digital Experiences Summary Contentstack has launched Agent OS, an AI-driven headless CMS focused on context rather than static content. The platform promises real-time, one-to-one personalisation by combining customer history, preferences and live context to adapt brand interactions on the fly. Key components include Brand Context Access, a Polaris […]

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Optimizely Enhances Opal With AI Agent Orchestration Tools

Optimizely Enhances Opal With AI Agent Orchestration Tools Summary Optimizely unveiled new agentic capabilities for its Opal platform at Opticon 2025. The update introduces a library of specialised AI agents for marketing tasks, tools to build custom agents using your own data and instructions, and a no-code drag-and-drop workflow orchestrator that sequences agents into multi-step […]

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‘Every region except China’: Ex-VALORANT coach Sliggy rejected multiple VCT offers in favour of streaming

‘Every region except China’: Ex-VALORANT coach Sliggy rejected multiple VCT offers in favour of streaming Summary Connor ‘Sliggy’ Blomfield, formerly Team Liquid’s VALORANT coach, stepped away from pro coaching in 2022 and ultimately chose to become a full-time content creator and co-streamer rather than return to the bench. Despite receiving four formal coaching offers and […]

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Redefining Progress: What CX Leaders Can Learn From Analog Reinvention

Redefining Progress: What CX Leaders Can Learn From Analog Reinvention Summary This editorial argues that true progress in customer experience (CX) isn’t always about speed, novelty or infinite choice. Instead, the author highlights a resurgence of ‘analog’ qualities — tangibility, stability, permanence and shared attention — using examples such as LPs, wired headphones, landlines, linear […]

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US inflation rises to 2.9% in August

US inflation rises to 2.9% in August Summary Headline US consumer price inflation climbed to 2.9% in August, according to the Financial Times report. The rise signals a pause — or even a reversal — in the disinflation trend that had been emerging earlier this year. The move raises fresh questions about the trajectory for […]

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AI and Ethics

AI and Ethics Summary After attending the G&L Forum AI + cybersecurity leadership congress the author shares reflections on the ethical use of AI. The short piece argues that while AI is being promoted as transformative and convenient, most marketing and deployment plans lack a clear focus on ethics. Ethics is defined as doing what […]

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