Summary of the Event In late 2024, Costa Coffee undertook a focused initiative to address a significant drop-off issue within its mobile app’s user registration process. Analytics revealed that approximately 30% of users were abandoning the registration funnel, with over half exiting at the password entry stage. This suggested usability challenges, likely linked to complexity […]
Summary of the Event In July 2018, the Italian government passed the “Dignity Decree”, a legislative package aimed at protecting consumers and promoting social welfare. Among its most notable provisions was a full ban on gambling advertising and sponsorship, which came into effect on 1 January 2019. This ban, unprecedented in scope within the European […]
Summary of the Event: In early 2024, Soft2Bet, a prominent European iGaming operator, embarked on a significant technological transformation by migrating its platform infrastructure to Amazon Web Services (AWS). This move aimed to enhance scalability, reduce operational costs, and improve user experience across its diverse portfolio of online casinos and sportsbooks. The migration involved transitioning […]
Summary of the Event: In September 2023, MGM Resorts International, a leading global hospitality and entertainment company, experienced a significant cybersecurity breach. The attack, attributed to the ALPHV/BlackCat ransomware group in collaboration with the Scattered Spider hacking collective, disrupted operations across MGM’s properties, including iconic Las Vegas resorts such as the Bellagio, Mandalay Bay, and […]
Summary of the Event In January 2019, Sweden officially re-regulated its gambling market, ending the state monopoly and introducing a licensing system for both domestic and international operators. This move aimed to channel gambling into a controlled framework while offering consumer choice and improving oversight. The Swedish Gambling Authority, Spelinspektionen, became the central regulatory body […]
Summary of the Event: In December 2024, Curaçao’s Parliament passed the National Ordinance on Games of Chance (LOK), a comprehensive reform of the island’s gambling regulation. This legislation replaced the longstanding master licence and sub-licensing system with a centralised regulatory framework under the newly established Curaçao Gaming Authority (CGA). The reforms aimed to align Curaçao’s […]
Summary of the Event: The Star Entertainment Group, a prominent Australian casino operator, encountered significant challenges following the resignation of its Chair, David Foster, in April 2024. Foster’s departure occurred amid ongoing regulatory scrutiny and internal discord, particularly concerning the company’s Sydney casino operations. His resignation was linked to tensions with CEO Robbie Cooke and […]
