Control Your Brand in AI Search: CEO Strategies

Control Your Brand in AI Search: CEO Strategies Summary Generative AI and conversational search are reshaping how organisations are discovered, evaluated and trusted. The article explains that traditional SEO is no longer enough: executives must adopt Generative Engine Optimisation (GEO) and Answer Engine Optimisation (AEO) approaches to ensure AI summarises their business accurately. Key tactics […]

Read More →

Malta’s €60m investment pipeline will span iGaming, esports and digital sectors

Malta’s €60m investment pipeline will span iGaming, esports and digital sectors Summary Malta has announced an eight-project investment pipeline totalling €60m, aimed at creating around 1,300 jobs by the end of 2026. The package was unveiled after a meeting at Trident Park convened by the Minister for the Economy, Enterprise and Strategic Projects, Silvio Schembri, […]

Read More →

Layoffs and lifelines: How employers can better support employees through business restructuring or closures

Layoffs and lifelines: How employers can better support employees through business restructuring or closures Summary This article summarises guidance from legal and HR experts in Singapore on managing unavoidable layoffs or business closures in a humane, compliant and transparent way. Contributors include lawyers Zhao Yang Ng, Desmond Chng, David Smail and Priya Aswani, plus HR […]

Read More →

Companies now required to shorten expatriate passes prior to the pass holders’ permanent exit from Malaysia

Companies now required to shorten expatriate passes prior to the pass holders’ permanent exit from Malaysia Summary From 18 November 2025, Malaysian employers must apply to shorten an expatriate’s pass via ESD Online before that expatriate permanently leaves the country. The requirement was announced by the Expatriate Services Division (ESD) under the Immigration Department following […]

Read More →

Outsourcing industry report estimates 90% of back office activities can now be automated

Outsourcing industry report estimates 90% of back office activities can now be automated Summary Parseq’s report, “Reimagining Business Processes with AI”, argues that technology has inverted the traditional back-office model: machines can now perform up to 90% of routine back-office tasks. The industry is moving away from pure cost-cutting and labour arbitrage towards offering organisational […]

Read More →

Contextual Intelligence becomes the new standard for exceptional Customer Experience in 2026 – HR News

Contextual Intelligence becomes the new standard for exceptional Customer Experience in 2026 – HR News Summary Zendesk’s 2026 Customer Experience (CX) Trends report identifies Contextual Intelligence — the real-time combination of AI, data and human understanding — as the new benchmark for great service. The study, based on insights from thousands of consumers, CX leaders […]

Read More →