Starmer and Badenoch are handling the far-right march all wrong Summary The Financial Times opinion piece criticises the UK political leadership — both Labour leader Keir Starmer and Conservative minister Kemi Badenoch — for a weak and mistaken response to a high-profile far-right march. The columnist argues the pair have treated the event primarily as […]
Donald Trump calls for US companies to ditch quarterly reporting Summary Former US president Donald Trump has urged US companies to stop issuing quarterly earnings reports, arguing that the practice forces firms into short-term decision making. His intervention revives a long-running debate about whether frequent reporting encourages short-termism at the expense of long-term investment and […]
Designing hybrid workplaces that actually work Summary The article by Rich Owen (Director of Collaboration Architecture, Unisys) argues that hybrid working isn’t just a logistical problem to be solved with video calls and laptops. While many employees report higher productivity, hybrid and remote models have also produced disengagement, fractured teams and rising burnout. Owen identifies […]
What Is a Contact Center? Types, Software & KPIs for 2025 Summary The modern contact centre is an omnichannel hub that unifies voice, chat, messaging, email and video so customer support feels seamless and context-aware. Unlike legacy call centres (voice-only), contact centres keep unified customer profiles across channels, enable self-service and personalised journeys, and pair […]
Cooler Flop Sets Up Incredible 17-Bounty Haul at Triton Final Table Summary Jun Obara became the first Japanese champion in Triton Poker history by winning the $40,000 Mystery Bounty in Jeju. He collected a staggering 17 mystery bounties, banked $699,000 in prize money and claimed about $1,040,000 in bounty envelopes. The defining moment was a […]
Travellers to break ground on $700M Mactan, Boracay casinos in 2026: CEO | AGB Summary Travellers International Hotel Group, the leisure arm of Andrew Tan’s Alliance Global Group (AGI), has announced plans to start construction in 2026 on two new casino resorts totalling $700 million. The developments comprise a $400 million Mactan World Resorts in […]
Macau expects record tourist arrivals during “Super Golden Week” | AGB Summary Macau’s tourism industry is preparing for a potential record surge in visitors during an extended 8-day “Super Golden Week” from 1–8 October, when National Day coincides with the Mid-Autumn Festival. Andy Wu, president of the Macau Tourism Industry Association, expects daily arrivals to […]
What Is a Contact Center? Types, Software & KPIs for 2025 Summary This guide explains how the contact centre has evolved from voice-only call handling into an omnichannel hub that unifies voice, chat, messaging, email and video. It covers the differences between call centres and modern contact centres, outlines the main types of deployment models […]
We moved from NYC to a coastal town on the East Coast; life is better Summary Alexa Mellardo recounts leaving her cramped New York City apartment in her late 20s and moving with her partner to Greenwich, Connecticut. They bought a three-bedroom, two-bath fixer-upper about 40 minutes by train from NYC and spent a year […]
Musk, Ellison, Zuck worth $1 trillion, rival Buffett’s Berkshire value Summary The three richest people in the world — Elon Musk, Larry Ellison and Mark Zuckerberg — have a combined net worth of about $1.03 trillion, roughly on a par with Warren Buffett’s Berkshire Hathaway (around $1.07 trillion market capitalisation). The group totals Musk with […]
