Winning Secrets: How HSBC Singapore translates vision into action through inclusive and holistic wellness
Summary
HSBC Singapore has built a holistic, inclusive wellness programme that covers physical, mental, social and financial wellbeing. Rooted in the bank’s people-first values, the initiative was developed by listening to a diverse workforce and using multiple feedback channels — including event surveys and Employee Resource Groups (ERGs) — to design offerings relevant to different life stages.
The programme emphasises accessibility and actionability, driving stronger participation and improved employee sentiment. Its thoughtful execution earned HSBC Singapore the silver award for ‘Excellence in Corporate Wellness’ at the HR Excellence Awards 2025, Singapore. Vishesh Dimri, Head of People Business Consulting, highlights collaboration, continuous feedback and a culture of ‘We Succeed Together’ as central to the initiative’s success.
Key Points
- HSBC Singapore’s wellness strategy is deliberately holistic, spanning physical, mental, social and financial wellbeing.
- The programme grew from observing evolving workforce needs and is aligned with HSBC’s people-first values.
- To address a diverse employee base, HSBC used multiple feedback channels and ERGs to tailor offerings and boost engagement.
- Outcomes include higher participation, improved wellbeing scores and a stronger sense of belonging among staff.
- Recognition: HSBC Singapore won the silver award for ‘Excellence in Corporate Wellness’ at the HR Excellence Awards 2025, Singapore.
- Practical takeaway for HR: empathetic listening, agile delivery and continuous evaluation are essential for effective, inclusive wellbeing programmes.
Why should I read this?
Short version: if you work in HR or lead people programmes, this is a useful, practical snapshot of how a major bank turned strategy into tangible wellbeing wins. It shows what actually moved the needle — listening, using ERGs, running inclusive campaigns (think Global Activity Challenge) and measuring impact. Quick read, decent lessons to nick and adapt.
Author note
Punchy take: this isn’t just corporate kindness — it’s a clear example of wellbeing as business strategy. HSBC Singapore’s approach is practical, scalable and award-winning. If you’re building or refreshing a wellbeing programme, the execution points here are worth a close look.
