Female Equity Analysts and Corporate Environmental and Social Performance

Female Equity Analysts and Corporate Environmental and Social Performance Summary This study, by Kai Li et al., examines whether female sell-side equity analysts monitor corporate environmental and social (E&S) performance differently from male analysts and whether that monitoring affects firms’ E&S outcomes. The authors hand-collect analyst gender from bios, apply a novel active-learning approach and […]

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What Is a Contact Center? Types, Software & KPIs for 2025

What Is a Contact Center? Types, Software & KPIs for 2025 Summary The modern contact centre is an omnichannel hub that unifies voice, chat, messaging, email and video to deliver seamless, personalised support. This 2025 update explains how AI copilots, real-time analytics and advanced routing are reshaping agent workflows, self-service and the metrics organisations should […]

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Motive in Kirk shooting uncertain; Cox says supect was on ‘deep, dark internet’

Motive in Kirk shooting uncertain; Cox says supect was on ‘deep, dark internet’ Summary Tyler Robinson, 22, has been accused of fatally shooting conservative activist Charlie Kirk at Utah Valley University. Investigators have not established a clear motive, but Utah Governor Spencer Cox told reporters that interviews with Robinson’s family and friends indicate he had […]

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